The VIMHANS services available on the Website do not in any way constitute an invitation or
recommendation to avail the tele-consultation Services. The services provided through the Website
are not intended in any ways to be a substitute for face to face consultation with a doctor. VIMHANS
advices the users to make independent assessment in respect of its accuracy or usefulness and
suitability prior to making any decision in reliance hereof. Terms ‘you’ and ‘your’ hereafter refers to
the user both registered and unregistered who is using/browsing through the VIMHANS website
(www.vimhans.com) and/or partner websites and/or availing any of the services from VIMHANS.
When you use these telemedicine consultation services, you will enter into a provider-patient
relationship and be treated by a licensed provider. The providers, in exercising their professional
judgment, reserve the right to deny care for any reason, including instances where provision of care
would be medically or ethically inappropriate.
Services in Mental Health at VIMHANS are provided by trained, qualified, licensed professionals.
However, MH conditions are complex, persons differ widely in their responses. Progress shown by
an individual is subject to severity of challenge, frequency of interactions, and adherence to
treatment option. VIMHANS suggests this outline as a good starting point to discuss a potential
treatment journey with your healthcare practitioner.
In case of an emergency, it is advisable for the client/ caregiver to seek consultation, and visit
VIMHANS, instead of availing the online services. Contact your consultant or counsellor. You may
choose to visit the nearest healthcare facility offering relevant services